Before submitting manuscripts, authors are required to read all publication instructions and policies.
Authors have the right to submit a complaint and request clarification if they are certain that any violation of the adopted ethical principles or policies has occurred.
The Journal of Al-Mubadara for Human and Social Sciences follows a clear and transparent policy to handle complaints in order to ensure integrity and fairness throughout all stages of publication, including:
- Types of Possible Complaints
- Complaints related to peer review (delay, bias, or misconduct).
- Complaints regarding editorial decisions or acceptance/rejection outcomes.
- Complaints concerning plagiarism or violations of publication ethics.
- Technical or administrative complaints.
- Complaint Submission Procedure
- Complaints should be submitted via the official journal email:
[email protected] - The complaint must include:
- The complainant’s name.
- A clear and detailed description of the issue.
- Any supporting documents or evidence.
3. Handling Procedure
- A response will be provided within seven working days.
- The complaint will be referred to the Editor-in-Chief or an independent committee for review.
- The matter will be reviewed with full confidentiality and objectivity.
- The complainant will be informed of the outcome and the journal’s decision.
- Transparency and Fairness
- All complaints are handled seriously and without bias.
- The journal ensures that no harm is caused to the complainant or any involved parties.